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Delivery charges

Delivery charges

You can track your order at our customer hotline: +852 9664 1938 / 9664 9730 or email to info@hanakago.com.hk or cs@hanakago.com.hk.

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Free and charge delivery to the areas within Hong Kong is arranged according to the following schedule:

Free delivery area:

Hong Kong Island:
Aberdeen, Admiralty, Causeway Bay, Central, Chai Wan, Fortress Hill, Happy Valley, Heng Fa Chuen, Kennedy Town, Mid-levels, North Point, Sai Ying Pun, Sai Wan Ho, Shau Kei Wan, Shek Tong Tsui, Sheung Wan, Siu Sai Wan, Tai Hang, Tai Koo Sing, Wan Chai, Wong Chuk Hang, Quarry Bay

Kowloon: 
Austin, Cheung Sha Wan, Choi Hung, Diamond Hill, Ho Man Tin, Hung Hom, Jordan, Kowloon Bay, Kowloon City, Kowloon Tong, Kwun Tong, Lai Chi Kok, Lai King, Lok Fu, Ma Tau Wai, Mei Foo, Mong Kok, Nam Cheong, Ngau Chi Wan, Ngau Tau Kok, Olympic, Prince Edward, San Po Kong, Sham Shui Po, Shek Kip Mei, Tai Kok Tsui, To Kwa Wan, Tsim Sha Tsui, Tsz Wan Shan, West Kowloon, Wong Tai Sin, Yau Ma Tei,

New Territories: 
Kwai Chung, Kwai Fong, Kwai Hing, Tai Wai, Fo Tan, Sha Tin, Tsuen Wan, Shek Mun

 

Charges delivery area: (HK$150 per order)

New Territories: 

Fanling, Sham Tseng, Tai Po, Tai Po Market, Tai Wo, Tai Wo Hau, Ting Kok, Tsing Yi, Ting Kau, Castle Peak, Tuen Mun, Yuen Long, Tin Shui Wai, Tai Shui Hang, University

Hong Kong Island:
Ap Lei Chau, Chung Hom Kok, Cyberport, Deep Water Bay, Peak, Pok Fu Lam, Repulse Bay, South Bay, Shouson Hill

Kowloon: 
Cha Kwo Ling, Lam Tin, Yau Tong, Yau Yat Tsuen, Tseung Kwun O

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Specific Time Delivery

If a specific time is required e.g. exactly 7:30pm, there will be HKD$150 additional charge.

Urgent Delivery

Same day delivery will be sent ASAP in 7 days between 9am -6pm with HKD$200 additional charge.

Valentine's Day delivery

There will be no time slot selection available during Valentine's Day period (12th - 15th Feb). All the orders will be delivered between 9am - 6pm. 

The following charges will be implemented for urgent or specific time delivery during the Valentine's Day period (12th - 15th Feb).

- Any local delivery, HK$300 surcharge

- Urgent Delivery, additional HK$300 surcharge

- Specific Time Delivery, additional HK$500 surcharge 

Mother's Day Delivery

Time slot selection is not available during Mother's Day period. All orders will be delivered between 9am - 6pm.

Specific time delivery is available at an additional cost of HK$150. Requests for delivery within a specific time frame, or before a specified time will also incur a charge of HK$160.

Please note, Mother's Day falls on a different date each year. Please contact us about Mother's Day period dates.

Hanakago reserved all rights to any change without prior notice.